Pricing update (effective July 1, 2026)
Ormi no longer offers the free Developer plan or Pay-Go plans. New users receive a 14-day free trial with access to Production plan features. A valid payment method is required to start the trial, but users will not be charged during the trial period. Read more about our decision to change our pricing structure.Plans
Ormi offers three paid plan types: Production, High Performance, and Custom. New users can test Ormi through a 14-day free trial before moving to a paid plan. Ormi bills subgraphs at a flat monthly price per subgraph. Paid plans include unlimited entity storage and unlimited queries.Pricing and feature breakdown
Note: Plans include unlimited monthly requests, subject to the sustained RPS limit of the selected plan.
Each subgraph is billed based on how long it exists in your workspace during the billing period.
- Full billing period: charged the full monthly plan price
- Added or removed mid-cycle: prorated
- Paused subgraphs: still count toward billing
Infrastructure & Reliability
Advanced features
Support & onboarding
14-day free trial
New users receive a 14-day free trial with access to Production plan features. Users can deploy subgraphs, query data, use webhooks, and test Ormi during the trial. A valid payment method is required to start the trial. Users will not be charged during the trial period. Note: When the trial ends, all active subgraphs in the account are move to the Production plan unless the subscription is cancelled before the trial ends. Each active subgraph is billed independently at the Production plan rate.If the account is not on a paid plan when the trial ends, the subgraph will be paused.Paused subgraphs and their indexed data are retained for 7 days. If the workspace is not upgraded to a paid plan during that period, the subgraph and its data will be deleted.To keep the subgraph and avoid data loss, upgrade before the retention period ends.
Upgrades and downgrades
Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle.Past-due invoices
Invoices are due within 7 days of issuance.- If an invoice is not paid by the due date, your subgraphs are paused.
- If the invoice remains unpaid 21 days after issuance, your subgraphs are permanently deleted and cannot be recovered.
Support add-ons
FAQs
How is billing calculated?
How is billing calculated?
Each subgraph is billed independently based on the plan it is on.For example, 4 subgraphs on the Production plan cost $300/month.Subgraphs are billed based on the plan they are on and how long they exist during the billing period.If a subgraph exists for the full month, it is charged at the full monthly plan price. If it is added or removed mid-month, billing is prorated.. Paused subgraphs on an active paid plan still count toward billing.
When do upgrades and downgrades take effect?
When do upgrades and downgrades take effect?
Upgrades take effect immediately.Downgrades take effect at the start of the next billing cycle.
What happens if I don't pay my invoice?
What happens if I don't pay my invoice?
Invoices are due within 7 days.After that, your subgraphs are paused..If still unpaid 21 days after invoice issuance, your subgraphs are permanently deleted.
Can I pay in crypto?
Can I pay in crypto?
Crypto payments are available on the High Performance and Custom plans.
What support is included with paid plans?
What support is included with paid plans?
All paid plans include Standard Support (24/5, <12 hour response time, ticketing & email).You can add Priority ($100/mo) or VIP ($500/mo) support for faster response times and additional channels.
How does billing work if I have multiple subgraphs?
How does billing work if I have multiple subgraphs?
Each subgraph is billed independently based on its plan and how long it exists in the account during the billing period.For example, 4 active subgraphs on the Production plan cost $300/month. If a subgraph is added or deleted mid-cycle, billing is prorated.Paused subgraphs on an active paid plan still count toward billing.
What is the difference between migration tiers?
What is the difference between migration tiers?
No-code: self-serve migration using the dashboard.Assisted (Production / High Performance): Ormi helps with setup and configuration.Hands-on (Custom): full migration managed by engineers.
How do I contact sales for a Custom plan?
How do I contact sales for a Custom plan?
Reach out to us at hello@ormilabs.com or fill out a form on our website.