Documentation Index
Fetch the complete documentation index at: https://ormilabs.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Pricing update (effective April 1)
The pricing shown on this page applies to new users starting April 1, 2026.- For existing Ormi user, your current pricing remains unchanged and you will continue on your existing plan.
- If you cancel your subscription and resubscribe later, your account will be placed on the new pricing model as shown below.
Plans
Ormi bills for subgraphs at a flat price with unlimited entity storage and queries.Pricing and feature breakdown
| Feature | Developer | Production | High Performance | Custom |
|---|---|---|---|---|
| Cost per subgraph* | $0 | $75/mo | $150/mo | Custom |
| Entities | 300,000 | Unlimited | Unlimited | Unlimited |
| Subgraphs | 1 | Unlimited | Unlimited | Unlimited |
| Sustained RPS | 1 req/s | 5 req/s | 60 req/s | Custom |
| Requests | Unlimited | Unlimited | Unlimited | Unlimited |
| Webhooks | Unlimited | Unlimited | Unlimited | Unlimited |
Infrastructure & Reliability
| Feature | Developer | Production | High Performance | Custom |
|---|---|---|---|---|
| Networks | 60+ | 60+ | 60+ | Custom |
| SLA | Platform | 99.9% | 99.9% | Custom |
| Resource isolation | Shared | Shared | Shared | Software or hardware |
Advanced features
| Feature | Developer | Production | High Performance | Custom |
|---|---|---|---|---|
| Pay in crypto | — | — | ✓ | ✓ |
| Rate-limit config | — | — | — | ✓ |
| Custom monitoring | — | — | — | ✓ |
| White-label branding | — | — | — | ✓ |
Support & onboarding
| Feature | Developer | Production | High Performance | Custom |
|---|---|---|---|---|
| Support | Community | Standard (24/5) | Standard (24/5) | 24/7 with engineering access |
| Migration | No-code | Assisted | Assisted | Hands-on |
All prices are prorated by month. Each subgraph is billed independently.
For example, 4 subgraphs on the Production plan cost $300/month.
If you deploy 2 subgraphs for a full month and another 2 for half a month, the cost will be $225/month.
For example, 4 subgraphs on the Production plan cost $300/month.
If you deploy 2 subgraphs for a full month and another 2 for half a month, the cost will be $225/month.
Credit card requirement
A credit card is required to use Ormi (Subgraphs) 0xGraph, including on the Developer (free) plan. You will not be charged unless you upgrade to a paid plan.Auto-upgrade
By default, auto-upgrade to the Production plan is enabled. You can opt out by unchecking the box during the credit card step. You can also change this setting later from your dashboard. When auto-upgrade is enabled and your subgraph reaches 300,000 entities, it is automatically moved to the Production plan ($75/mo). Indexing continues without interruption.Upgrades and downgrades
Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle. If you downgrade from a paid plan to Developer and your subgraph exceeds 300,000 entities, syncing will stop at the start of the next cycle. Existing data remains queryable, but no new data will be indexed until you upgrade again. The subgraph and associated data will also be deleted 14 days after the downgrade, as they have exceeded the 300,000-entity limit on the free Dev plan.Past-due invoices
Invoices are due within 7 days of issuance.- If an invoice is not paid by the due date, your subgraphs are paused and downgraded to the Developer (free) tier.
- If the invoice remains unpaid 21 days after expiration, your subgraphs are permanently deleted and cannot be recovered.
Support add-ons
| Add-On | Price | Hours | Response Time | Channels |
|---|---|---|---|---|
| Standard | Included in paid plans | 24/5 | < 12 hours | Ticketing & email |
| Priority | $100/mo | 24/7 | < 6 hours | Telegram & Slack |
| VIP | $500/mo | 24/7 | < 2 hours | Custom (includes engineering access) |
FAQs
Does the new pricing affect existing users?
Does the new pricing affect existing users?
No. The new pricing only applies to users who sign up on or after April 1, 2026.If you are already using Ormi, your current pricing and plan remain unchanged.
What happens if I cancel or resubscribe?
What happens if I cancel or resubscribe?
If you cancel your subscription and later return, your account will be placed on the new pricing model.
Can I switch to the new pricing model?
Can I switch to the new pricing model?
Yes. If you want to move to the new pricing model, contact the Ormi team and we can help you evaluate the best option based on your usage.
How is billing calculated?
How is billing calculated?
Each subgraph is billed independently based on the plan it is on.For example, 4 subgraphs on the Production plan cost $300/month.Pricing is prorated based on usage within the billing cycle.
Why is a credit card required on the free plan?
Why is a credit card required on the free plan?
A credit card is required for all accounts to verify identity and enable seamless upgrades.
What is auto-upgrade?
What is auto-upgrade?
Auto-upgrade automatically moves your subgraph from the Developer plan to the Production plan ($75/mo) when it reaches 300,000 entities.It is enabled by default and can be turned off during signup or from your dashboard.
What happens when my subgraph hits the entity limit?
What happens when my subgraph hits the entity limit?
If auto-upgrade is enabled: your subgraph is upgraded to Production and continues syncing.If auto-upgrade is disabled: your subgraph stops syncing at 300,000 entities.Existing data remains queryable. Upgrade to resume syncing.
Will I be notified before hitting the limit?
Will I be notified before hitting the limit?
If auto-upgrade is disabled: you receive an email and in-app notification at 285,000 entities (95% of the limit).If auto-upgrade is enabled: you are notified after the upgrade happens.
When do upgrades and downgrades take effect?
When do upgrades and downgrades take effect?
What happens if I don't pay my invoice?
What happens if I don't pay my invoice?
Invoices are due within 7 days.After that, your subgraphs are paused and downgraded to the free tier.If still unpaid 21 days after expiration, your subgraphs are deleted.
Can I pay in crypto?
Can I pay in crypto?
Crypto payments are available on the High Performance and Custom plans.
What support is included with paid plans?
What support is included with paid plans?
All paid plans include Standard Support (24/5, <12 hour response time, ticketing & email).You can add Priority ($100/mo) or VIP ($500/mo) support for faster response times and additional channels.
How does billing work if I have multiple subgraphs?
How does billing work if I have multiple subgraphs?
Each subgraph is billed independently at your plan’s per-subgraph rate.
What happens to my data if I downgrade to the Developer plan?
What happens to my data if I downgrade to the Developer plan?
If your subgraph exceeds 300,000 entities, syncing stops, and the data is retained for 14 days before it is permanently
deleted.
What does Platform SLA mean on the Developer plan?
What does Platform SLA mean on the Developer plan?
The Developer plan does not include a committed uptime percentage.Uptime is provided on a best-effort basis.Production and High Performance plans include a 99.9% uptime SLA.
What is the difference between migration tiers?
What is the difference between migration tiers?
No-code (Developer): self-serve migration using the dashboard.Assisted (Production / High Performance): Ormi helps with setup and configuration.Hands-on (Custom): full migration managed by engineers.
How do I contact sales for a Custom plan?
How do I contact sales for a Custom plan?
Reach out to us at hello@ormilabs.com or fill out a form on our website.